Terms of Service

§1. General Provisions

These terms and conditions ("Terms") define the rules for using the LetzSave application and providing services through it electronically. The Terms are binding from the moment of account registration by the User and acceptance of the Terms.

§2. Definitions

§3. Terms of Service Provision and Agreement Conclusion

Rules for service provision and agreement conclusion:

• Using the Services requires User account registration; for paid Services, an advance Subscription fee is also required according to the Price List.
• Free agreement (account maintenance) is concluded upon account registration; the Service lasts until account deletion by the User.
• Paid agreement is concluded from the moment of Subscription payment confirmation; the agreement period corresponds to the purchased billing period.
• User may delete account at any time using the "Delete account" option in the Application; fees for unused Subscription period are non-refundable.

§4. Application and User Account

Rules regarding the application and user account:

• Application functionality may vary depending on the Platform.
• User account created in the Application and Website is shared and accessible using the same login credentials.
• Uninstalling the Application does not delete the User account – it is necessary to use the profile option or contact the Service Provider.
• User is obligated to use the Application in accordance with the Terms, store regulations from which the Application was downloaded, and applicable law.

§5. Payments and Trial Period

Payment and trial period rules:

• Some functions are available only to Users who pay the Subscription fee; fee amounts are presented in the Price List.
• Subscription fees may vary depending on the chosen Platform (Google Play/App Store vs. Website).
• User may use a trial period (trial period length information is available in the Price List).
• Payment is made in advance for the selected period; for external stores, Google Play or App Store regulations apply.
• Upon User request for Website purchases, a VAT invoice is issued within 3 business days from payment date.

§6. Withdrawal from Agreement

Rules for withdrawal from agreement:

• The right of withdrawal belongs to Users who are Consumers within 14 days from the Agreement conclusion date or Subscription payment date on the Website; orders in external stores are subject to those stores' regulations.
• Withdrawal statement is submitted by email to adrian@askowron.com or in writing to the Service Provider's registered address.
• Service Provider confirms receipt of the statement immediately, no later than within 14 days, and returns all paid funds using the same payment method.
• Withdrawal from Agreement results in removal of access to the Service.

§7. Personal Data Processing and Protection

Personal data processing rules:

• The personal data controller is the Service Provider (see §2).
• Data is processed exclusively for Service provision purposes (login, account support, payments) and in accordance with applicable regulations, including GDPR.
• Service Provider applies appropriate technical and organizational measures to secure data against unauthorized access, loss, or destruction.
• Detailed data processing rules are specified in the Privacy Policy available in the Application and Website.

§8. Complaints

Complaints regarding Services and billing should be directed by email to adrian@askowron.com. Complaints are processed immediately, no later than within 14 calendar days from receipt date. For efficient complaint processing, the User should provide all relevant information regarding the matter.

§9. Service Provider Liability

Liability rules:

• Service Provider makes efforts for the Application to work correctly, however does not guarantee continuous availability and error-free operation of all functions.
• User uses the Application at own risk; Service Provider liability for damages is excluded to the fullest extent permitted by law.
• Service Provider is not liable for technical problems on User's devices or maintenance breaks.

§10. Final Provisions

Final provisions:

• Service Provider reserves the right to change the Terms; Users will be notified of each change when launching the Application or through the Website.
• If User does not accept the changes, they have the right to terminate the Agreement; in such case, the account will be deleted and access to Services terminated.
• In matters not regulated by the Terms, provisions of Polish law apply, including the act on electronic service provision and the Civil Code.